Studio Manager - Phoenix Area

Studio Manager - Phoenix Area

The Studio Manager leads the studio in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Studio Manager will be responsible for the hiring, onboarding, and supervising of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. The Studio Manager will manage all aspects of the employee life cycle with continuous coaching, annual performance reviews plus rewarding and recognizing high performers.

The Studio Manager reports to the Regional Sales and Operations Manager.

• FREE Premier Orange theory Fitness membership for you and a dependent
• Health & Wellbeing insurance
• 401k Retirement upon eligibility
• Paid Time Off + Holidays
• Growth Opportunities
• Monthly sales bonus and bi-weekly commission incentives based on sales performance
• Collaborative, positive company culture

• Sales and Operations Management:
  Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth
• Team Leadership and Development:
  Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship
• Sales Strategy and Execution:
  Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives
• Customer Service and Community Engagement:
  Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement
• Operational Excellence:
  Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency
• Performance Evaluation and Improvement:
  Conduct staff performance reviews, monitor KPIs, and implement strategies for continuous improvement in sales, service and operations

• Demonstrate High Performance:
  Show competitive drive and deliver results at a high level
• Effective Management
  
  Skills:
  
  Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations
• Interpersonal and Communication
  
  Skills:
  
  Connect effectively with members, the community, and the public. Possess excellent written and verbal communication skills
• Business Acumen:
  Demonstrate strong decision-making skills that add value to the business. Proficient in Microsoft Office, mobile applications, and CRMs.
• Education and Experience:
  
  High school diploma or equivalent required, Bachelor’s degree preferred. 1+ years of experience in retail or direct sales management/lead generation systems.
• * Specific job duties and selection requirements vary between Orange theory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process.

I understand that I am applying for a position with an employer that is an independently owned and operated Orange theory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio.

This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees.

If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orange theory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly.

For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please visit the privacy policy.