Program Mgr III

PROGRAM MGR III WHAT IS THE OPPORTUNITY? This role is responsible for the management of major programs across the bank. This position is responsible for the planning, implementation and successful delivery of one or more key programs, leading project teams and Project Managers that are each responsible for elements therein. This includes architecting program or project structures, plans to enable fulfillment an articulated business strategy and managing large program budgets.

The Program Manager will also need to be able to quickly assess the health of the portfolio and make recommendations to improve delivery capability. They will manage end-to-end complex cross-line of business impacting change initiatives in alignment with CNB's Enterprise Change Management Framework. This includes all phases of program delivery from idea generation, business case development, planning, execution and transition to BAU.

They will challenge / review program status in partnership with business and technology stakeholders to ensure sound risk and issue management throughout the project lifecycle. Program elements may include areas such as organization structure, processes, operational support and technology. Role will be instrumental in driving and tracking program activities, negotiating changes in plans and effective communication with all stakeholders and senior management.

Success of program outcomes will be measured by the implementation and fulfillment of a strategy and realization of program's defined benefits and results.

• Establish and drive delivery of program plan objectives, coordinating activities across multiple departments and projects to achieve program goals.
• Define and establish program and governance structures to support successful delivery and manage program risk
• Manage large complex programs and projects as needs dictate
• Reviews and approves project plans for conformance to program strategy, program plan and schedule.
• Leads and facilitates high-level meetings for program plan requirements and to develop schedules and milestone measurements.
• Accountable to program stakeholders and senior management for schedule, budget, quality and outcome of all program elements.
• Communication liaison with key stakeholders, coordinating and holding periodic briefings / status updates.
• Create strategies for risk mitigation and contingency planning.
• Understand cross-program dependencies
• Provide guidance and leadership to a matrixed Program & Project Team.
• Manage team of junior program / project managers.
• Adhere to CNB Project Management Guidelines and delivery methodologies when applicable
• Complies fully with all Bank Operational policies and procedures and completes all required training.

• Bachelor's Degree or equivalent
• Minimum 7 years of experience in managing PMO functions and / or end-to-end complex change programs independently with multi-department / Line of Business impact.
• Minimum 7 years banking / financial services and / or technology industry experience

• Banking experience highly preferred
• Management Consulting background highly preferred
• PMP or Master’s Degree preferred.
• Understands full project lifecycle, can assess impacts, including people, process and technology, manage scope / schedule / risks and deliver project results
• Can drive organizational change and understands how to structure program governance and reporting at the portfolio level
• Can think strategically and effectively manage relationships with business partners
• Strong executive presentation skills and ability to influence business decisions in alignment with strategic goals / objectives
• Experience with Commercial and Consumer lending highly preferred
• Experience in structured analysis, strategy, problem-solving and critical thinking
• Expert with the MS Office Suite with a focused ability to create concise and compelling presentations (Project Plans in MS Project, Presentations in PowerPoint, Word, Excel, etc).
• Must have strong business savvy with good diplomacy skills in order to influence and be effective with senior executives.
• Exceptional written and verbal…