Nonprofit Operations Director

Location

3701 W Cambridge Ave Phoenix, AZ 85009

• The most important element of this position is the ability to recruit and train individuals who can take responsibility to do the work of Project C.U.R.E. The Operations Director must build a team of key volunteers to lead hundreds of other volunteers each month.
• The Operations Director is ultimately responsible for the areas of
• Procurement & Transportation – collecting the medical donations;
• Inspection & Repair – checking the equipment and repair malfunctioning items;
• Processing & Sorting – checking quality of supplies, sorting into categories;
• Inventory & Warehousing – maintaining the supplies and equipment in the warehouse;
• Packing & Shipping – loading the containers.
• The scope of the job is too big for one person to perform without significant assistance from a team of active, involved volunteers.
• A significant amount of the Operations Director’s time will be spent interacting with organizations to recruit volunteers, the recognition of volunteer’s leadership potential, conducting regularly scheduled training sessions and team meetings, and assessing volunteer effectiveness. The Operations Director is the one to motivate and appreciate the volunteers for their efforts.
• The Operations Director is the primary “face” of Project C.U.R.E. with gift-in-kind donors, and must maintain a relationship with hospitals, clinics, doctor’s offices, wholesale sellers and local manufacturers who give medical supplies and equipment. In addition, the Operations Director is responsible for seeking in-kind donations of other materials and equipment for the successful functioning of the warehouse.
• The Operations Director maintains an effective working relationship with the staff at the International Headquarters and the Operations Directors in the other C.U.R.E. Communities by participating in bi-weekly conference calls, sharing “best practices,” attending semi-annual Town Hall meetings. And the Operations Director ensures that key metrics are collected, and reports are sent to International Headquarters on a timely basis.
• The Operations Director must ensure that the warehouse is a safe place for visitors, staff and volunteers. Additionally, the Operations Director schedules and executes the necessary maintenance on the trucks and equipment and notifies the right people about issues with the warehouse building.
• The Operations Director must preferably have knowledge of warehouse operations including inventory management, procurement, logistics and processing.

The Operations Director must demonstrate alignment with Project C.U.R.E.’s mission and be passionate about addressing health care inequalities in the developing world in a sustainable manner. The ideal candidate for the position:

• Is qualified:
  Holds a bachelor’s degree and has at least three to five years of volunteer development or other leadership training.
• Understands the task:
  Has a working knowledge of recruiting and training volunteers and how they can be motivated to high performance, and understands the flow of materials through the warehouse.
• Has a Proven Track Record:
  Recruits, inspires and leads volunteers, mentees and interns to achieve goals within the context of building a “performance culture.” Is accessible to volunteers and associates at all levels, interacting consistently, openly and honestly to assure everyone is treated with dignity and respect. You must be able to demonstrate the ability to develop others.
• Is a problem solver:
  Identifies, diagnoses and quickly resolves complex problems to improve results; is continuously pursuing innovation and process improvements to increase efficiencies and competitive advantage.
• Is organized:
  Must be highly organized and have the ability to multi-task in a fast paced work environment, with a high degree of professionalism and integrity. The successful Operations Director has the ability to pay attention to detail.
• Is teachable:
  Has an attitude of openness, is eager to learn new things, and does not get stuck in a repetitive pattern of doing the same things the same way for too long. Can quickly comprehend complex concepts and will accept…