Maintenance Manager

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The 8th largest hotel company in the U.S.

-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Maintenance Manager (MM) is the onsite leader of building, equipment and grounds condition of the hotel. This position will lead and/or perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Maintenance Manager is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.

The Maintenance Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel.

Job Description

JOB DESCRIPTION

JOB TITLE:
Maintenance Manager

REPORTS TO:
General Manager

FLSA STATUS:
Non Exempt

JOB OVERVIEW:

The Maintenance Manager (MM) is the onsite leader of building, equipment and grounds condition of the hotel. This is the lead maintenance job with a limited range of facilities. The Maintenance Manager may supervise or provide leadership to 1-2 maintenance workers. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Maintenance Manager is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.

The Maintenance Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel.

DUTIES AND RESPONSIBILITIES
:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly maintained and clean.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Partner with the General Manager to recruit, train, develop, and manage the Maintenance staff.
• Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, swimming pool (if applicable), and snow removal, etc. Ensure that equipment is prepared and operational for the following day's work.
• Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to:
  Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Have an exterior PM program in place to maintain all buildings, parking areas, vans, and landscaping.
• Monitor and secure inventory. Follow established ordering procedures to replenish supplies and inventory. Minimize waste.
• Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets.
• Responsible for testing, maintenance and repair of all hotel life safety systems.
• Provide input for the annual department operating budget.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Ensure the proper process is in place to manage and report on the human resources and…