Data Center Services/Low Voltage/Technician II - Evening Shift Job Phoenix area,Arizona USA,Language/Bilingual

Position: Data Center Services/ Low Voltage/ Technician II - Evening Shift

Phoenix, AZ 85044

Shift will be Monday - Friday, 3:30pm - 12:00am.

Job Summary

The Technician II - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Technician II - Data Center Services will drive data center best practice and relative industry standards into working processes and procedures as/where applicable.

Job Duties and Responsibilities

Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)

Hardware installation MACs, including device labeling, power connectivity and network cable connectivity

Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break‑fix

Asset management, auditing and daily work log/ticket tracking

Provide smart‑hands assistance as required for multiple customers at various sites within specified SLA response times (on‑call duties may apply)

Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor

Detailed and thorough documentation and record keeping

Maintain site security protocols, badging requirements and data protection procedures

Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices

Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools

Coordinate equipment/material receiving, shipping and RMA processing support as/when required

Provide vendor and security escorts as needed

Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis

Support standard and emergency operating procedures for data center.

Provide status reporting regarding Data Center service availability, performance, capacity utilization as required

Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.

Coordinates equipment installation and delivery schedules in accordance with set project plans

On‑Call duties as needed

Compensation

Min: USD $19.00/Hr. Max: USD $26.00/Hr.

Qualifications Physical and Mental Requirements

Must be self‑motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s)
Must promote the company culture and mission to all employees, vendors, clients and business partners
3+ years working in data centers, operations or related technical field
General knowledge of server/network equipment and software support configurations
Intermediate understanding of AC/DC power principles, data center power distribution and data center best practices
Strong aptitude for independent working environment and high productivity rate
Must act as the company liaison for interface with customer representative(s)
Must possess proven problem‑solving skills, critical‑thinking skills and the ability to effectively read, write and give oral presentation(s)
Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
Must be able to stand and walk for extended periods.
Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones
Excellent communication and customer relationship skills
Regular attendance is mandatory

Education, Certification, License, and Skill Requirements

Must possess at least a High School diploma or GED equivalency
Three (3) years minimum of data center experience
Must possess at least two (2) active industry certifications
Must be highly proficient with Microsoft Office (Word, Excel)
Must meet Company minimum driving standards

Career Path

Data Center Supervisor

Minimum Years of

Experience:

2-4

License

Required:

No

Minimum Education:

High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of…


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Job Posting Language

Data Center Services​/Low Voltage​/Technician II - Evening Shift

Data Center Services/Low Voltage/Technician II - Evening Shift