Uninsured Motorist Collector; English or Spanish Bilingual

Uninsured Motorist Collector (English or Spanish Bilingual)

Afni, Inc. is hiring Uninsured Motorist Collectors who are fluent in English, or both English and Spanish. The role offers a minimum starting wage of $18.00/hour and an average monthly bonus of $1,500.

Location:

Onsite positions may be considered for candidates residing within 60 miles of 7810 E Escalante Rd., Tucson, AZ 85730.

• Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines.
• Prepare, review, and document case files while maintaining accurate records in client systems.
• Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries.
• Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost‑effective resolution strategies, including litigation recommendations.
• Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations.
• Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process.

• High school diploma or GED required.
• 1–3 years of collections experience preferred.
• American Collectors Association (ACA) certification preferred.
• Formal training in insurance claims and claims law preferred.
• Proficiency with Microsoft Office, computers, and related applications.
• Strong analytical and negotiating skills with sound judgment and prompt decision‑making.
• Recovery oriented and focused on meeting goals while acting with integrity.
• Exemplary oral and written communication skills.
• Excellent organizational and time‑management skills with the ability to work independently.
• Demonstrated ability to multi‑task with attention to detail and support multiple accounts.
• Demonstrated reasoning and problem‑solving abilities.
• Ability to adhere to call flow outline and follow client requirements.

At Afni, you matter. We provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Not Applicable

Full‑time

Accounting/Auditing and Finance

Insurance, Outsourcing and Offshoring Consulting, and Telecommunications