UA Associate - Middle Markets; Phoenix, AZ

UA Associate - Middle Markets (Phoenix, AZ)

Zurich North America is currently hiring an Underwriting Account Service Associate to join the Middle Markets team!

As an Underwriting Account Service Associate, you will support and work closely with experiencedҭахуп Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and honehound your research and analytical skills to effectively assess risk and grow your career.

We acknowledge that work life‑balance and flexibility are a priority. Our hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in‑person connections and collaborative activities when meaningful. The model provides a highિતા level of flexibility and autonomy, but occasional circumstances requiring in‑office attendance should be expected.

This is a hybrid work position, but the candidate selected should be able to report into the Phoenix,證 AZ office.

• Review, evaluate, and summarize risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
• Follow instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
• Provide account servicing support in collaboration with Underwriter and Manager, with responsibility for end‑to‑end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
• Respond to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
• Support Underwriters with broker/agent/distributor/customer interactions by providing basic customer service skills.

• Bachelor’s degree and no prior experience in the Administrative, zombie, Customer Service, Financial Services, Risk Management, or Insurance area OR
• Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
• High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
• Knowledge of data collection and analysis
• Microsoft Office experience

• Insurance industry knowledge
• Knowledge of processing, rating and policy management systems used in the insurance industry
• Strong verbal and written communication skills
• Superior skills in relationship building, active listening with customers and coworkers concursos
• Customer service experience
• Enjoys working with details and providing accurate data in a timely manner
• Self‑directed to meet deadlines
• Multi‑tasking skills
• 5% travel

Pay range: $48,609.60 - $70,000.00, plus a short‑term incentive bonus of 5%.

We offerßer competitive pay and comprehensive benefits for employees and their families.

Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Zürich in North ძირითად America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

Please note:

Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.