Commercial Underwriting Technician

Overview

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Small Commercial team is currently seeking an Underwriting Technician. This is a full time, non-exempt role.

POSITION OVERVIEW: Small Commercial Underwriting Technicians are responsible for supporting the various Underwriting functions in partnership with assigned Underwriters. UTs are responsible for preparing and providing key data, following up on outstanding issues, and making recommendations to assigned Underwriters within their functional area in support of managing a profitable book of business.

• Provide daily support to Underwriting in the management of all underwriting transactions, service standards, agency relationships, and compliance rules and documentation.
• Under general supervision perform standard duties utilizing developed procedures for account triage, risk acceptability, file preparation, and basic to moderate complexity analysis of underwriting transactions including report ordering, file documentation, and agency Communications
• Coordinate multiple deliverables to achieve service standards and underwriting guidelines; provide accurate rating instructions for high quality output
• Build and demonstrate knowledge of underwriting systems, workflows, compliance rules, lines of business and coverages to support underwriting functions in Small CL
• Per UT Authority level granted, execute within guidelines and appropriately escalate issues to their underwriter and manager.
• Develop proficiency in basic underwriting analysis, file preparation, report assessment and compliance rules.
• Learn territorial differences and business strategies for growth and profitability.
• Develop the ability to build and maintain close working relationships with agents, underwriters, and peers.

• Associate’s degree preferred and/or 1-2 years of relevant industry experience
• Ability to develop understanding of basic exposure/control analysis and coverage
• Basic Underwriting knowledge and awareness of how the various roles/functions fit together and the importance of each
• Ability to problem solve and leverage available resources
• Service oriented with a high level of responsiveness
• Ability to self-manage workload to meet underwriting goals and service standards
• Communicates effectively with internal and external partners both verbally and in written communications

It’s not just a job, it’s a career, and we are here to support you every step of the way. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• List of Benefits

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or…