Jr Data Center Technician

Job Description

BGIS is currently seeking a Jr. Data Center Technician to join the team in Phoenix, AZ.

Responsible for assisting with front‑line support of facilities and systems within the raised floor areas of the Data Center. Support services are provided on behalf of the owners of the systems, to help them keep their systems and associated data securely protected and available for running their businesses. Support functions will cover a wide range of activities relating to planning, installation, maintenance and ongoing operations of the cabinets, equipment and communications services inside the Data Center.

The Junior Data Center Technician will be required to shadow the Data Center staff and assist with regular duties during core hours, with the potential for after‑hours work pending manager approval.

• Conduct regular walks through the Data Center during the day assessing systems for health alerts.
• Lifts servers and other equipment (up to 30 kg), works from ladders, runs cables and uses hand tools and test equipment.
• Completes physical installation and power‑up (Rack & Stack) of servers, peripherals and network equipment under a mentor’s supervision.
• Assists with physical installation, dressing and connection of fiber and copper communications cables.
• Completes assigned and scheduled tasks in a timely manner in accordance with customer deadlines.

li>Provides visual inspection and status reporting services in response to customer requests.
• Documents work in designated ticketing systems, asset‑management systems and other record‑keeping systems as required for reference and audit purposes.
• Other duties as assigned.

• Minimum of 1 year of experience with IT and networking systems in a technical or operations capacity or equivalent work experience.
• Proficiency with Microsoft Office software tools.
• Proficiency with computer server hardware systems running Windows or UNIX/Linux operating systems.
• Basic understanding of network hardware equipment and TCP/IP networking principles.
• Collaborative work with customers, colleagues and other service providers to plan and execute tasks.
• High standards for workmanship, organization and cleanliness with tasks, equipment and work spaces.
• High level of safety awareness and capability to follow defined safety standards.
• Strong troubleshooting skills to investigate and resolve system and infrastructure problems.
• Excellent customer service skills and ability to maintain good relations with customers and colleagues.
• Excellent verbal and written communication skills.
• Industry‑related technology certifications such as CompTIA A+, Network+ or Server+.

• Physical ability to walk jobsites in uneven terrain.
• Provides personal transportation for meetings and job visits away from the office; reimbursed.
• Ability to work at heights and from ladders.
• Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
• Regularly lift and/or move up to 75 pounds.
• Respond to off‑hour emergency calls.

Visit us online at  for more information.

Salary range for this position in the US is $22‑$23 per hour. For a part‑time non‑exempt position the salary range is $23‑$24 per hour.

BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account, 401(k) with company match, paid time off, paid company holidays, short‑term and long‑term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

The Company is an equal‑opportunity employer. We believe every employee has the right to work in environments free from unlawful discrimination. We are committed to providing equal employment opportunity without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, veteran or military status, genetic information or any other basis prohibited by law in the relevant jurisdiction.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. We recognize that promoting diversity is an integral component of our quest for organizational excellence.

Anyone with questions or concerns regarding equal employment opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation.