Lead VMware​/Windows Server Administrator; Senior Info Tech Systems Specialist

Position: Lead VMware/Windows Server Administrator (Senior Info Tech Systems Specialist)
ABOUT THIS POSITION

Recognized on the Forbes list of America's Best-In-State Employers for the past two years, the City of Phoenix strives to be an employer of choice. The Information Technology Services Department (ITS) provides enterprise-wide IT and supports departments' business solutions. Our business is in the City of Phoenix, which means the work our IT professionals do helps to improve lives of residents, businesses, and visitors to Phoenix!

The Enterprise Infrastructure Services is seeking a seasoned engineer who thrives on technical complexity and has a "security-first" mindset. You don't just fix problems; you identify the root cause and automate the solution to prevent recurrence.

As a Lead VMware/Windows Server Administrator, Subject Matter Expert (SME), you will serve as a technical pillar for our enterprise infrastructure team. This role is not just about maintenance; it's about architecture, securing, and evolving a complex hybrid environment. You will be responsible for the full lifecycle of our server infrastructure from the physical Cisco UCS hardware layer to the VMware VCF software-defined data center (SDDC) stack, up through the Windows OS and cloud integrations.

As a SME, you will be expected to execute the following core duties:

* Infrastructure Orchestration:
Design, implement, and maintain the VMware Cloud Foundation (VCF) environment, ensuring seamless integration between compute, storage, and network virtualization.

* Hardware Lifecycle Management:
Oversee the Cisco UCS ecosystem, including the configuration of service profiles, firmware updates, and hardware troubleshooting.

* Enterprise Patching & Compliance:
Develop and execute automated patching schedules for Windows Server fleets to mitigate vulnerabilities while ensuring uptime.

* Identity & Security:
Manage the end-to-end lifecycle of SSL/TLS certificates and oversee Active Directory/GPO configurations to maintain a hardened environment.

* Hybrid Cloud Governance:
Manage and optimize virtualized workloads across on-premises data centers and public cloud providers, ensuring consistent performance and cost-efficiency.

* Escalation Support:
Act as the final point of escalation for complex Windows and VMware performance issues, conducting deep-dive root cause analysis (RCA).

IDEAL CANDIDATE

* Ability to analyze the complex procedures and provide feedback for improvements.

* Must have a proactive mindset in identifying potential issues and implementing solutions before they escalate.

* Ability to handle high-pressure situations and adapt to rapidly changing environments.

* Deep Technical Breadth:
Holistic understanding of how compute, storage, and networking converge.

* Automation Advocate:
You believe manual tasks are bugs; you use scripting to ensure consistency.

* Meticulous Documenter:
You recognize that SME-level knowledge is only valuable if it is shared and documented.

SALARY

Pay Range: $93,121.60 to $ annually.

Hiring Range: $93,121.60 to $ annually.

Pay Range Explanation:

* Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:
Please understand that this is pay grade 067. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS  Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

* Traditional pension with employer and employee contributions,  for more details:
Pension Information

* 401(a) and 457 plans with employer contributions

* Choice of generous medical HMO, PPO, or HSA/HDHP plans

* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

* Wellness incentive of up to $720 annually

* Dental, vision, and life insurance options

* Employer paid long-term disability

* Free Bus/light rail pass

* Tuition reimbursement program up to $6,500 per year

* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

* Federal Student Loan Forgiveness…