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Production Support Engineer
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Key Responsibilities Provide high-quality support and ownership in responding to inquiries and issues Perform problem-solving and generate corrective action plans for technical issues Collaborate with cross-functional teams to resolve customer care issues and monitor production performance
Required Qualifications 2 years of experience in Technical Support, Production Support, or IT Support for B2B customers Experience in payments and/or accounting systems Familiarity with ticketing systems such as Jira or Sales Force Basic SQL knowledge for data extraction and troubleshooting Comfortable working within a Linux environment
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