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Workforce Engagement Management Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Virtual Vocations Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
A company is looking for a Global Workforce Engagement Management Specialist.

Key Responsibilities Support Sales and CSE teams during the pre-sales cycle to demonstrate the value of WEM solutions Partner with customers to understand requirements and identify how WEM can exceed expectations Collaborate with Product teams to share customer insights and drive innovation

Required Qualifications 5+ years of experience in Workforce Engagement Management using platforms like Genesys, NICE, Verint, or Calabrio Strong business and technical acumen in Workforce Management, Quality Management, and Reporting/Analytics Experience delivering engaging presentations and workshops to diverse audiences Proven ability to influence cross-functional stakeholders and lead without direct authority Understanding of Workforce Engagement Management solutions and strategies for employee engagement
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