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Senior Escalation Engineer
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Systems Engineer, IT Consultant
Job Description & How to Apply Below
Key Responsibilities Maintain technology deployments for industry-leading customers Log and update cases, inform customers of status, and provide solutions in a timely manner Analyze customer systems and configurations to recommend solutions for problems and defects
Required Qualifications Experience as a Technical Support Engineer with case management and call resolution Familiarity with public cloud infrastructure and services Understanding of NF-Tables, IPrule, and IPsets Experience in the security space Fluent in English and another European language (Spanish, French, German, Italian, Portuguese)
Position Requirements
10+ Years
work experience
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