NetSuite Consulting Technical Manager - Food and Beverage Delivery

** Job Description*
* ** About the Role*
* Net Suite Customer Success (CS) is seeking an experienced  
** Consulting Technical Manager
** to join our Professional Services team focused on  
** Food & Beverage (F&B)
** delivery. This role delivers ERP implementations and optimization engagements using the  
** Suite Success methodology
** for customers across North America.

This position sits within the Net Suite Customer Success - Delivery / Professional Services organization and is responsible for leading end-to-end Net Suite implementations, phase upgrades, module deployments, and optimization or health-check engagements that result in high-value, project-based outcomes.

As a Consulting Technical Manager, you will operate independently with ownership for overall engagement outcomes, working closely with Project Managers and consulting teams to deliver high-quality, fit-for-purpose solutions. Soft skills and professional maturity are essential-you must be capable of navigating complex client situations and collaborating effectively across internal and external teams.  
** In addition to core ERP delivery responsibilities, this role will increasingly support AI-enabled business transformation by helping customers identify, design, and adopt AI capabilities embedded within Net Suite and integrated business applications to drive efficiency, insight, and measurable outcomes.*
* ** Key Responsibilities*
* + Lead and deliver Net Suite implementation and optimization engagements (Suite Success and tailored deployments) for Food & Beverage industry customers, ensuring project quality, adherence to scope, and high customer satisfaction.

+ Gather, analyze, and validate customer business requirements, translating them into robust and scalable Net Suite solution designs.

+ Architect and configure complex Net Suite solutions that meet customer business objectives, including advanced workflows, automations, reporting, and integrations.

+ Define detailed functional requirements, collaborating with both internal technical resources and external partners to design, test, and deploy integrations and advanced configurations.

+ Champion continual process improvement and knowledge sharing by leveraging and contributing to Oracle's knowledge base, and actively participating in professional communities.

+ Support AI-enabled use cases as part of ERP programs, including workflow automation, insights, and decision support embedded within Net Suite and connected applications.

+ Foster cross-functional collaboration by building reciprocal relationships with other business units and partners, identifying, and integrating synergies to enhance overall project delivery.

+ Proactively identify opportunities to innovate and drive improvements in delivery processes, leveraging business insights and encouraging creative solutions within the team.

+ Monitor and analyze team performance metrics, coach team members towards optimal productivity, and ensure timely achievement of delivery and quality goals.

+ Contribute to the continual enhancement of Oracle knowledge resources by sharing best practices and lessons learned, and actively participating in professional communities within Oracle.

** Minimum Qualifications*
* +  
** 7 or more years of cumulative relevant experience
** to include significant ERP solution functional implementation and/or administration. _(5-7 years of experience relevant to this position, including 2 years of consulting experience preferred.)_

+ Strong ERP functional consulting background with experience leading customer-facing implementations, Food & Beverage industry experience is a plus.

+ Net Suite platform experience strongly preferred; experience with competing ERP platforms will be considered.

+ Consulting experience with demonstrated ability to lead workshops, manage stakeholders, and deliver executive-ready communication, Project leadership is a plus.

+ Strong written and verbal communication as well as presentation skills.

+ English language read/write/speak proficiency.

** Preferred Qualifications*
* + Net Suite certifications (Suite Foundation, ERP Consultant, Suite Cloud Developer) and/or cloud certifications (OCI or…