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IT Support Technical Support HelpDesk/Support

Hybrid Tier 1 SaaS Technical Support

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Virtuous
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A nonprofit technology company in Phoenix, AZ, is seeking a Technical Support Specialist to provide exceptional customer service for their software platform. The ideal candidate has over 2 years of B2B SaaS technical support experience and is skilled in troubleshooting and using ticketing systems like Zendesk.

This role offers a hybrid work model and benefits including competitive pay, unlimited PTO, and 401(k) matching. Join a passionate team committed to global generosity.
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