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Support Technician Level II
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-03-01
Listing for:
Concero
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
We are hiring a support technician level 2 or higher experience!
Skills and
Qualifications:
- Technical
Skills:
Strong understanding of computer hardware, software, and networking - 5+ years of previous support desk experience required
- Experience with Active Directory and Exchange
- Ability to take ownership of support requests and follow through to completion
- Problem-solving:
Excellent analytical and problem-solving skills. - Communication:
Strong verbal and written communication skills. - Customer Service:
Ability to interact professionally with users and provide excellent customer service. - Documentation:
Ability to document technical issues and solutions accurately. - Troubleshooting:
Experience diagnosing and resolving technical issues
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