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Technical Support HelpDesk/Support

Lead Customer Success & Technical Support

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Optomi
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a Lead Customer Support Specialist in Phoenix, Arizona. This role involves managing customer support communications and troubleshooting technical issues while promoting customer adoption of the platform. Ideal candidates will possess 1-3 years of experience in technical support or customer success, strong communication skills, and familiarity with tools like Git Hub and Intercom. Opportunities for collaboration with the development team and competitive compensation are provided.
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