Business & Planning Advisor Sr- Technology

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Advisor Sr within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX.

• Lead large‑scale, cross‑functional changes supporting data, automation, and technology initiatives.
• Apply a strategic change management lens to complex programs aligned with corporate and technology strategies.
• Influence senior leaders and outcomes through strong partnership, insight, and storytelling.
• Manage multiple initiatives simultaneously, ensuring alignment, momentum, and measurable results.
• Design and execute comprehensive change strategies, including:
  • Change impact and readiness assessments
  • Stakeholder and impact analysis
  • Communication and training strategies
  • Adoption measurement and sustainment planning
• Develop tailored solutions to support operational change associated with data automation and AI‑driven initiatives.
• Evaluate change effectiveness and recommend enhancements to improve adoption and outcomes.
• Partner with stakeholders at all levels to define business problems, scope change approaches, and align on execution plans.
• Serve as a trusted advisor to technology and business leaders.
• Collaborate closely with Project Managers, Communications partners, and cross‑functional teams to ensure a seamless and consistent change experience across channels.
• Lead general and detailed planning phases of complex change initiatives.
• Oversee data collection, analysis, research, and reporting related to change readiness and adoption.
• Identify and manage dependencies, risks, and impacts across programs.
• Support governance and adoption for emerging capabilities, including data automation and GenAI initiatives.
• Coach and mentor junior change practitioners and contributors.
• Provide guidance on best practices in organizational change management.
• Act as a change champion and thought leader within the organization.

• Strong background supporting technology‑driven transformations, ideally within data, automation, or digital environments.
• Proven ability to influence without authority and operate effectively in matrixed organizations.
• Excellent communication, relationship‑building, and problem‑solving skills.
• Experience supporting:
• Data platforms and automation initiatives
• AI / GenAI‑enabled programs
• Technology transformation efforts
• Familiarity with change and project management tools such as:
• Clarizen
• Jira
• Change Navigator or similar platforms
• High level of organization, prioritization, and self‑direction.
• Change Management certifications (Prosci Certified, Change Practitioner preferred).
• PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance.
• PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Automation Planning
• Business Development
• Business Intelligence (BI)
• Client Counseling
• Competitive Advantages
• Competitive Strategies
• Data Automation
• Data Integration
• Data Mining
• Results‑Oriented Leadership
• Strategic Planning

Base Salary: $80,000.00 – $. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

• Roles at this level typically require a university/college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry relevant experience is typically 8+ years.
• Education required:
  
  Bachelors.
• No Required Certification(s).
• No Required License(s).

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Options for full‑time employees include medical/prescription drug coverage…