EDI Specialist

The EDI Specialist plays a dual role in daily EDI operations and ongoing initiatives and onboarding. This position is responsible for ensuring accurate, timely, and efficient electronic data exchange across both the vendor-facing procurement lifecycle (e.g., purchase orders, acknowledgments, invoices) and the customer-facing order-to-invoice lifecycle (e.g., order receipt, shipping notices, invoicing). The analyst will support, interpret, and troubleshoot both EDI and XML transaction data to maintain seamless integration between internal systems and external trading partners.

• Monitor daily EDI transactions—including 810 Invoices, 850 Purchase Orders, 855 Acknowledgments, 860 Purchase Order Change, and 856 Advance Ship Notices to ensure smooth data flow and timely resolution of errors.
• Support vendor-facing procurement processes by validating and troubleshooting inbound/outbound PO, acknowledgment, ASN, and invoice transactions.
• Support customer-facing order-to-invoice processes by analyzing order intake, shipment updates, and invoice outputs to ensure accuracy and operational continuity.
• Maintain and oversee EDI maps and specifications.
• Perform root cause analysis for data, mapping, and connectivity issues and implement corrective actions to prevent recurrence.
• Work closely with IT teams, functional business areas, and trading partners to integrate EDI workflows with internal systems and external partners.
• Support shared email inbox inquiries submitted by internal and external partners.
• Other duties as assigned.

• Bachelor's degree AND 2 years of relevant experience OR 5 years of relevant experience.
• Microsoft Office proficiency:
  Outlook, Excel, Word, PowerPoint required;
  Power
  
  BI and SQL server preferred.
• Strong knowledge of EDI standards and communication protocols (ANSI X12, EDIFACT, AS2, SFTP, XML).
• Self‑motivated, positive attitude and flexibility.
• Strong people skills with ability to work effectively as part of a team.
• Strong verbal and written communication skills.
• Ability to manage workload utilizing various computer platforms and software applications.
• Ability to prioritize workload given various tasks with strict deadlines.
• Strong attention to detail and organizational skills to manage input from multiple workflows.
• Strong analytical and problem‑solving skills.
• Excellent research and reconciliation skills.
• Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays.

At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately‑held, family‑owned and‑operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there – our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, and wellness programs.

Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.