Senior Director, Software Engineering, Automation & Shared Services

Job Description

At Sparklight / Cable one and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

Cable One is seeking a Senior Director, Software Engineering, Automation & Shared Services to set the technical vision, guide multiple software engineering teams, and drive the delivery of scalable, reliable, and high-impact software solutions. This role partners closely with Product, Business, and Executive Leadership to shape long-range technology strategy, optimize systems and processes, and ensure our platforms support both current operations and future growth.

• Set the vision and foster a culture of collaboration, accountability, and technical excellence across software engineering teams.
• Drive strategic initiatives and deliver impactful software solutions aligned with business and operational goals.
• Establish technology and architecture standards and define roadmaps grounded in enterprise strategy.
• Monitor, evaluate, and influence emerging industry technologies, frameworks, and standards.
• Partner with senior leadership to build business cases for new technology adoption.
• Navigate organizational complexity and drive alignment across teams and stakeholders.
• Influence technology and policy decisions across the broader VP organization.

• Develop long-range technical requirements and operational guidelines to improve system, tool, and network performance and reliability.
• Lead Continuous Process Improvement actions to optimize workflows and drive efficiencies.
• Create project forecasts, ensure appropriate implementation, and identify resource requirements for complex software and network systems.
• Craft and implement policies and procedures related to software tools, processes, technologies, maintenance, and monitoring.
• Champion Dev Ops best practices, CI/CD pipelines, release management, and operational resilience.

• Work closely with Product Owners to plan and execute both tactical and strategic initiatives.
• Partner with business leaders to identify opportunities for innovation and efficiency.
• Collaborate on evaluating, developing, and launching new products and product offerings.
• Clearly communicate highly technical concepts to both technical and non-technical stakeholders.

• Build and maintain strong partnerships with vendors and service providers to select solutions aligned with company goals.
• Analyze vendor roadmaps to anticipate and plan for upcoming technology changes.

• Manage departmental operating and capital expense budgets, including periodic reforecasting.
• Make data-driven decisions balancing customer experience, technical excellence, and business outcomes.
• Evaluate financial decisions using NPV, ROI, and other relevant metrics.
• Set goals aligned with business needs and lead teams to deliver measurable results.

• Bachelor’s degree in Computer Science, Computer Engineering, Applied Science, Electrical Engineering, Mathematics, or equivalent experience.
• Master’s degree in a Computer Science or Engineering-related field (preferred).
• Developer nanodegree or equivalent hands‑on experience.

• 12–15+ years of professional software engineering experience.
• 10+ years in technical leadership or management roles.
• At least 5 years leading multiple engineering teams, including 3+ years as a manager of managers.
• Proven experience mentoring, developing, and scaling high-performing engineering organizations.
• Experience working in large-scale technology organizations.

• Deep experience with distributed systems, cloud services, and modern software architectures.
• Strong background in telecommunications billing platforms, infrastructure, and protocols.
• Hands‑on experience with Java, C#, and Python.
• Expertise in microservices, SOA, and modern web frameworks.
• Strong…