Crisis Management :Risk Advisory Consultant

Description

We’re excited to offer a great opportunity to join our team as a Risk Advisory Consultant, specializing in corporate security and / or business resilience. The successful candidate will be part of our US-based Alert:24 Risk Advisory team within WTW’s Crisis Management specialty division.

WTW is an S&P 500 company with a global footprint and over 45,000 employees. WTW provide consultancy services, risk management and insurance broking to clients. Crisis Management is a global specialty division within WTW’s insurance broking arm providing insurance products to protect client’s people and assets. WTW’s Crisis Management division offer insurance products such as Special Crime (formerly known as Kidnap for Ransom), Active Assailant, Accident & Health, Contingency and Terrorism & Political Violence.

Alert:24 is WTW’s in-house security and business resilience advisory, and 24-hour crisis support practice. Alert:24 provide intelligence, consultancy and training solutions to help our global client base identify, monitor, and manage their risks. With three operations centers around the world, the team also provides clients 24/7 response triage, advocacy, and support. (Please note this is NOT a Cybersecurity/ IT position).

The Role

The successful candidate will join the North America Alert:24 Risk Advisory team as a Security & Business Resilience Consultant. This is a full-time role that requires regular travel across North America. We offer hybrid working from one of our 60 US offices, with a preference for candidates located near our key hubs in Houston, Chicago, New York, or Miami.

Note:

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Delivery of Alert:24 Risk Advisory services

• Serve as a technical expert in Security Risk Management and/or Business Resilience, leading a variety of client engagements across sectors in North America. This includes developing plans and policies, conducting site assessments, and delivering training and crisis management exercises.

• Collaborate with the Project Management Office (PMO) to ensure project excellence and a seamless client experience.

• Identify opportunities to refine operating procedures, client interfaces, and methodologies.

• Develop technical content for presentations, training materials, e-learning, and marketing.

• Maintain up-to-date knowledge of key risks, methodologies, tools, standards, and industry developments through continuous professional development.

Support to North America Risk Advisory Lead

• Play a key role in expanding our presence in North America by working closely with regional and global teams to raise the profile of Alert:24 and build relationships with clients and WTW colleagues.

• Provide feedback on the performance of our third-party specialist network and contribute relevant contacts from your own network.

• Support project scoping by contributing technical insights to delivery approaches.

• Participate in client feedback cycles following service delivery.

• Assist in developing and executing the regional content strategy, including articles, presentations, and webinars.

Support of the wider Crisis Management team

• Alert:24 is a key differentiator for WTW among insurance brokers. The successful candidate will support the Crisis Management broking team in North America during client and prospect meetings.

• Clearly articulate the Alert:24 offering to clients and internal stakeholders.

The Requirements

• Minimum of 7 years’ experience in security and/or business resilience consulting, management consulting, corporate security, or business continuity. Demonstrated consulting experience will be highly valued.

• Proven ability to understand client needs, design appropriate solutions, and communicate effectively with both clients and colleagues.

• Self-motivated and dependable, with a track record of independent problem-solving and delivery.

• Experience working on client sites and delivering training or exercises.

• Quick learner with the ability to confidently engage with clients on new topics.

• Strong communication skills, including comfort with formal presentations and webinars.

• Familiarity…