Certified ServiceNow ATF Consultant CMDB
Listed on 2026-01-23
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IT/Tech
IT Consultant, Systems Analyst, IT QA Tester / Automation, IT Project Manager
Overview
Certified Service Now ATF Consultant with CMDB experience
We are seeking a highly skilled Service Now Engineer with a strong background in manual and automated testing to ensure the quality and functionality of our Service Now implementations and integrations. The ideal candidate will have a minimum of 3 years of experience working specifically with Service Now and 5-6 years of overall experience in software testing. You will work closely with development, business, and functional teams to validate solutions and ensure they meet the highest standards.
Key Responsibilities- Design, develop, and execute test plans, test cases, and test scripts for various Service Now modules (ITSM, ITOM, ITAM, etc.).
- Perform functional, regression, integration, and end-to-end testing on Service Now applications, including configurations and customizations.
- Collaborate with development teams to understand project requirements and ensure accurate test coverage.
- Leverage automated testing tools (e.g., ATF, Selenium) to build efficient testing processes.
- Test Service Now workflows, catalog items, scripts, and UI policies to ensure that all implementations meet specified requirements.
- Perform API testing and data validation for integrations between Service Now and other systems.
- Identify, track, and report defects in JIRA or a similar bug-tracking tool and ensure timely resolution.
- Participate in Agile/Scrum ceremonies and provide input on user stories and acceptance criteria from a QA perspective.
- Ensure adherence to Service Now best practices and help maintain the overall quality of the platform by contributing to continuous improvement processes.
- Collaborate with developers, administrators, and other QA engineers to create a test automation strategy for the platform.
Skills & Qualifications
- 5-6 years of experience in software testing, with at least 3 years dedicated to Service Now QA.
- Experience with Service Now testing tools such as Automated Test Framework (ATF) and familiarity with external tools like Selenium.
- Strong knowledge of various Service Now modules (ITSM, ITOM, ITAM) and ability to test both out-of-the-box features and custom applications.
- Experience with API testing tools such as Postman or SoapUI.
- Proficiency in defect management and test case management tools like Service Now, JIRA, Test Rail,
- Understanding of Service Now data models, workflows, and integrations.
- Solid experience in manual testing and the ability to transition to test automation.
- Experience working in Agile development environments.
- Certified Service Now Administrator or Certified Service Now Implementation Specialist.
- Experience with Performance Testing and Load Testing for Service Now.
- Exposure to Dev Ops practices such as CI/CD pipelines.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Attention to detail and a proactive approach to identifying issues.
Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment
Job Details- Phoenix, AZ (Onsite)
- Long Term
- Rate Range $55 to $65 hr C2C All Inc
- Must have Servicenow ATF (Automated Test Framework) certification
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