Program Manager II- CTO Infrastructure

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Phoenix, AZ or Dallas, TX.

This position is primarily based in a location within PNC’s footprint.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

As a Program Manager II, you’ll lead and support programs within PNC’s CTO infrastructure portfolio, with a focus on path to production, cloud, and hosting initiatives. You’ll work alongside talented project and program managers while driving outcomes that support PNC’s continued growth and national expansion.

• Lead and manage complex, cross‑functional technology programs from planning through execution and delivery
• Drive progress across infrastructure initiatives, ensuring alignment to scope, schedule, risks, and dependencies
• Partner with senior leaders, business stakeholders, and technology teams to align priorities and deliver results
• Contribute to enterprise modernization efforts as part of PNC’s Orange Rocket program—a strategic portfolio focused on innovating and modernizing our technology infrastructure
• Apply strong program leadership skills to influence outcomes, solve challenges, and keep initiatives moving forward
• Flex across team priorities as needed, supporting broader program needs with a collaborative mindset

• Significant experience in project and/or program management within complex environments
• Demonstrated ability to lead initiatives, organize work, and drive results
• Strong communication, collaboration, and stakeholder management
• Experience supporting technology infrastructure, cloud, hosting, or production‑related initiatives
• Familiarity with Agile, hybrid, or traditional delivery models
• Comfort working across matrixed teams and influencing without direct authority

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Accountability, Business Influence, Client Counseling, Communication, Decision Making, Infrastructure Projects, Program Management, Results-Oriented, Strategic Planning

Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management,…