Technology Operations Coordinator

Kforce has a client in Phoenix, Arizona that is seeking a Technology Operations Coordinator.

Summary:

A large public-sector organization is undertaking a major upgrade to its asset management system. This initiative requires strong cross-team coordination between IT, business units, and enterprise technology stakeholders. We are seeking a Technology Operations Coordinator to serve as the central liaison, ensuring seamless communication, alignment, and execution across all parties involved in this mission-critical program.

Key Responsibilities:

Strategic Partnership & Requirements Alignment:

* Act as a strategic partner to help define project goals and ensure delivery of value-added solutions

* Collaborate with business units to understand operational needs and translate them into clear, actionable requirements for IT teams

* Serve as the bridge between technical and non-technical stakeholders to ensure solutions align with intended business outcomes

Coordination & Project Enablement:

* Coordinate and manage competing priorities across interdisciplinary teams while maintaining alignment with project objectives

* Translate business requirements into concise deliverables and documentation for technical teams

* Maintain strong follow-through by tracking assigned tasks, ensuring accountability, and monitoring timely completion of action items

Communication & Reporting:

* Prepare business cases, executive summaries, and documentation that connect business needs with technology or process improvements

* Facilitate clear, effective communication using strong written, verbal, and presentation skills

* Establish and maintain routine cadences (daily/weekly) through status meetings, progress reports, and summary updates to stakeholders

Compliance & Governance:

* Support adherence to IT audit procedures, governance standards, and regulatory requirements

* Ensure project activities align with established organizational policies and quality expectations
* Experience in Business Analysis, Business Relationship Management, Operations, or IT Project Management within a large municipal, enterprise, or utility environment

* Demonstrated success collaborating across diverse, interdisciplinary teams

* Strong documentation and communication skills, including the ability to prepare executive-level reporting

* Ability to prioritize and manage multiple tasks in a fast-paced environment

Preferred:

* Experience supporting asset management systems or large-scale IT modernization initiatives

* Understanding of IT audit processes and regulatory compliance frameworks

* Familiarity with municipal, public-sector, or utility operations

* Strong organizational, analytical, and problem-solving skills