Level 1 Service Desk Technician — Rapid IT Support

A global IT services firm is seeking a Service Desk Technician located in Mesa, AZ. The ideal candidate will have at least 2 years of experience providing support in a service desk environment, excellent communication skills, and technical troubleshooting abilities. Key responsibilities include managing incident resolution, user support, and troubleshooting hardware and software issues. The position offers a range of benefits including healthcare, paid time off, and a retirement plan, and requires the ability to work in a 24x7 environment.
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