Systems Engineer

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This position requires moderate to advanced technical knowledge of enterprise infrastructure and communications processes that support system‑defined objectives aligned with the company’s business and requirements. The role leads small projects with average to moderate complexity and works as a team member to plan, design, implement, and support required information technology infrastructure, including physical and virtual servers, storage, and cloud‑based solutions.

• Provide technical support to maintain, monitor, and troubleshoot systems, servers, and storage underpinning critical clinical applications.
• Participate in scheduled projects that involve collaboration between customers, departments, hardware/software vendors, and lead small‑scale projects by creating plans, schedules, and timelines.
• Generate needs‑assessment recommendations for the IT component of customer departments through appropriate investigation of specific computing and infrastructure needs.
• Assist the Infrastructure and Networks Services team in planning for growth, budgeting for new hardware, software, capacity demand forecasting, and scalability to ensure service levels are met.
• Interact with customers across laboratory, research, and development areas to research, develop, and implement solutions that provide a positive customer experience.
• Write and maintain custom automation scripts to increase system efficiency, reducing human intervention on routine tasks.

Technical Skills (product familiarity required):

• Virtual desktop, Azure, VMware, Service Now, Power Shell, Python, System Engineering

Additional Qualifications:

• Advanced knowledge of application, server, and desktop virtualization.
• Advanced knowledge of storage systems (NAS, SAN), provisioning, capacity planning, and tuning.
• Basic knowledge of network routing, protocols, and switching connectivity.
• Moderate knowledge of cloud‑based infrastructure architecture and daily operations.
• Strong verbal and written communication skills for technical and non‑technical audiences.
• Customer‑service orientation and problem ownership for timely resolution.
• Ability to work in a 24/7/365 environment.
• Team collaboration, minimal supervision, and proactive communication with leadership.
• Adaptability to context switching while meeting commitments.
• Commitment to process, implementation, and performance improvement.

Intermediate Level

Contract position based in Phoenix, AZ.

Hourly pay: $43.00 – $45.00

• Medical, Dental & Vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.