D365 CE Tech Lead; W2

Location:

Phoenix, Arizona - Remote with required travels

Job Type: Long Term Contract

Travel Requirement:
Travel to client location during planning / Go‑Live meetings.

• Minimum 8+ years of hands‑on experience in Dynamics 365 customer engagement apps
• Strong experience with Dataverse, Customer Insights Journey, Power Platform and Azure Services
• Solid understanding of Customer Insights Journey components: real‑time triggers, segmentation, templates, content blocks and personalization
• Extending custom channel and building APIs
• Consent management and compliance regulations
• Good understanding of fair view policy and platform limitation
• Experience with Power Platform (Power Automate, Power Apps, Power BI)
• Architect and implement event‑driven and message‑based integration patterns
• Implement real‑time and near real‑time integrations
• Implement authentication and authorization (OAuth 2.0, Azure AD, managed identities)
• Ensure API reliability with logging, monitoring, throttling, and retry policies
• Support CI/CD pipelines and ALM using Azure Dev Ops
• Collaborate with solution architects, consultants, and business stakeholders

• Experience integrating with utility systems (Oracle CC&B)
• Knowledge of Customer Insights – Data, Azure Data Lake, Synapse Workspace, Microsoft Fabric
• Knowledge on performance testing/planning/tuning on services integrated with Dynamics 365

Thanks

Rakesh Pathak | Lead Recruiter

Phone:

Email:

Website:

Linked In:

Mid‑Senior level

Contract

Information Technology

IT Services and IT Consulting