Information Technology Support Specialist
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-12
Listing for:
People Consultancy Services (PCS)
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Vice President - Business Development / Sales / Account Management at PCS (People Consultancy Services)
IT Business System Analysts (Junior) - User Technology Specialist (IT Support Analyst)
Location: Phoenix, Arizona (5 days onsite)
Local nearby Candidates required
Visa: W2
Skills Required:- User Onboarding & Access Setup:
Create and configure new user accounts in Active Directory (AD), email, and other enterprise systems. - Set up user profiles, permissions, and security groups according to role-based access policies.
- Provision hardware and software for new employees, including desktops, laptops, and mobile devices.
- Conduct initial orientation on IT policies, tools, and system access.
- Active Directory & User Group Management:
Maintain and update groups, and organizational units in AD. - Troubleshoot wired and wireless network connection issues for end‑users.
- Set up and troubleshoot printers, scanners, webcams, and other peripherals.
- Manage docking stations, monitors, keyboards, and other user accessories.
- Replace and repair hardware components when necessary.
- User Support & Customer Service:
Provide clear, courteous, and professional communication with users. - Maintain accurate and timely records of support requests and resolutions.
- Entry level
- Full‑time
- Information Technology
- IT System Custom Software Development
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