System Administrator

* Description
* The College of Medicine - Phoenix is currently seeking applicants for an Application Systems Support Analyst, Senior who is responsible for maintaining Enterprise applications that includes technical support and architectural strategies. This technical position will help ensure our Enterprise applications are optimized and the College of Medicine - Phoenix takes advantage of their full capabilities. This role will work closely with the application vendors and College of Medicine - Phoenix Development to resolve technical issues and plan for all future initiatives.

Work with clients to maximize system usage and functionality to achieve operational objectives. This role will be the Subject Matter Expert and provide on-going training to staff, faculty, and students. Administer security/authorization set-up, technical system documentation, data interface design, data migration and reconciliation.

The incumbent will work closely with other IT team members to ensure infrastructure and clients are also optimized. The incumbent must have the ability to work in a fast-paced, highly visible environment with a sense of urgency.

Collaborate with super users to review system utilization, identify issues, and develop improvement plans, including network security and application setup. This involves enhancing network security measures, configuring DNS, managing IP addresses, and conducting risk assessments to ensure compliance with security standards. Analyze system performance to optimize efficiency and user experience while mitigating security risks.

* Perform Risk Assessment to ensure the systems are compliant with UA security standards.

* Troubleshoot, manage and own production issues. Resolve on own, with Vendor or other technical teams (i.e. AV) to ensure issues are being resolved in a timely manner. Troubleshooting complex Client/Server systems will include the Enterprise Application, Server, Network configuration, Desktop App and audio video devices.

* Manages Application configuration for an optimized environment. Ensure Admin accounts are appropriate and permissions meet HIPAA and FERPA regulations.

* Conducts document and applications tests, evaluates results in accordance with quality assurance standards and writes test reports.

* Manages data integrity, ensures data is backed up and purged according to the COMP and UA policies.

* Perform data analytics for the systems supported, be the subject matter expert on the data and extract and report as needed.

* For the systems supported, development of best practices, policies, and procedures.

* Skills
* Windows, server-side, user management, active directory, Vmware, Infrastructure, vendor management, System administrator

* Top Skills Details
* Windows,server-side,user management,active directory,Vmware,Infrastructure

* Additional

Skills & Qualifications
* Bachelor's degree or equivalent advanced learning attained through professional level experience required.

Minimum of 5 years of relevant work experience is required:

* Knowledge of enterprise software applications, and SaaS offerings.

* Knowledge of security best practices in relation to user account administration, and privacy

* Knowledge of current applications security practices and technology.

* Skill in analyzing and responding to user requests.

* Skill in writing technical and functional documentation.

* Skill in developing and implementing test plans for applications.

* Ability to communicate effectively verbally and in writing.

* Skill in effectively training non-technical personnel in technical areas and subjects

* Ability to work collaboratively and cooperatively with others, including application vendor and information technology professionals, to troubleshoot, isolate and resolve complex client/server issues.

* Attention to detail with ability to clearly define problems and use appropriate methods to determine and implement solutions.

* Excellent customer service skills, including the ability to effectively communicate and work with a diverse community of faculty, staff, and students.

* Demonstrated desire to continuously develop knowledge and skills related to the position.

* Strong…