Data Center Technician

Oracle Data Center Technician

As the technical liaison between the technology teams and the Data Center Environment, you will troubleshoot and resolve infrastructure issues, create and maintain documentation, and ensure all aspects of supported equipment are fully understood. You will make independent decisions while following established direction and paying close attention to detail.

This position involves working on a 24/7 shift rotation. Employment is contingent upon satisfactory background checks. The role is part of a fast‑paced, leading‑edge database/applications company.

• Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience.
• Recent graduates encouraged to apply if they can demonstrate interest and knowledge and a willingness to learn on the job – gap‑year students also considered.
• Prefer 2‑5 years of data center experience; 4 years for development preferred.
• Experience working in a mission‑critical operations environment.
• Physical requirement: ability to lift up to 25 kg, work in cramped spaces or elevated locations.
• Thorough understanding of data center design, including electrical and cooling plant operations.
• Airflow management (hot aisle, cold aisle, containment, etc.).
• Rack installation and commissioning of new racks.
• Strong structured cabling skills on fiber and copper (e.g., looming, termination, testing).
• Fully competent in own area of expertise – anticipates problems and develops contingency plans.
• Leadership experience required (minimum 10+ people in a quickly changing environment).
• Able to carry out directive without supervision.
• Able to resolve issues independently and apply stop‑gaps for damage control.
• Able to address not only technicians but also management.
• Able to coordinate with peer‑level ICs and formulate solutions to a multitude of problems.
• Able to guide junior technicians and instruct them on proper etiquette and protocol.
• Able to lift 50 lb and climb a 9‑ft ladder.
• Ability to stand for up to 12 hours.

• Systems administration (Linux and/or Windows Servers, especially command line based).
• Hardware repair, diagnosis & break/fix.
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting).
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, Ethernet, iLO).
• Base Operating System installs and configuration.
• Core OS services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, serial communication, etc.

IC3

• Act as data center SME liaison to other technical teams & non‑technical teams (e.g., networking, computing, compliance, business operations).
• Understand internal customer problems and provide technical solutions in a timely manner.
• Participate in installation, monitoring, maintenance, support and optimization of all production server hardware and software.
• Perform system board level repair and fault diagnosis to meet SLAs.
• Plan and commission new rack positions.
• Involve in the design and commissioning of new white spaces.
• Structured cabling installation is a significant part of this position.
• Train and adhere to governmental and company‑set health and safety processes.
• Use professional concepts, company policies/procedures and creativity to solve a wide range of problems.
• Contribute to moderately complex aspects of a project or assignment.
• Failure to obtain results would have serious consequences and require expenditure of resources.
• Maintain contacts within the organization and with external departments.

Please note:

Visa sponsorship is not available for this role. Oracle is not in a position now or in the future to offer US immigration sponsorship, including but not limited to H‑1B, TN, O‑1, green card or F‑1 related visas.

Hiring range: $32.84 – $67.88 per hour; $68,300 – $141,200 per year. May be eligible for equity.

• Medical, dental, and vision insurance.
• Short‑term and long‑term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) savings and investment plan with company match.
• Paid…