Customer Identity & Access Management; CIAM Engineer

Job Title ::
Customer Identity & Access Management (CIAM) Engineer

Job Location ::
Phoenix, AZ | Onsite

Description::

Agree Ya is a global Systems Integrator and is seeking an Customer Identity & Access Management (CIAM) Engineer to join our growing team. Join our dynamic team as an Customer Identity & Access Management (CIAM) Engineer
, where you will design, deploy, and optimize CIAM solutions that deliver secure, seamless, and personalized digital experiences for our customers.

• Design, configure, and maintain CIAM solutions leveraging the Strivacity platform to manage customer authentication, authorization, and identity lifecycle.
• Analyze business requirements and translate them into technical specifications and solution designs.
• Perform system analysis
  , troubleshooting, and optimization to ensure high availability, scalability, and performance of identity solutions.
• Collaborate with security, infrastructure, and application teams to ensure alignment with enterprise security architecture and data protection standards.
• Support implementation of MFA, adaptive authentication, and customer identity verification workflows.
• Develop and maintain system documentation, technical diagrams, and configuration guides.
• Participate in system testing, release management, and incident response related to identity and access management.

• 3-7 years of experience in Identity & Access Management (IAM/CIAM) engineering.
• Hands-on experience with the Strivacity CIAM platform (design, configuration, integration).
• Strong understanding of IAM protocols: OAuth 2.0, OpenID Connect (OIDC), SAML, JWT, SCIM.
• Experience with identity security concepts: MFA, passwordless, risk-based auth, user lifecycle management.

• Bachelor s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

Agree Ya is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, Agree Ya is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. Agree Ya works with 500 organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others.

Agree Ya is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics.