IT Repair Technician - Entry Level

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Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

An Albertsons IT Repair Technician II is a vital role in any organization that relies on technology. You will be following scripts to configure PC’s and hardware, package the equipment and prepare for deployment. Being an Albertsons IT Repair Technician II is a great career choice for many reasons. You get to work with cutting‑edge technology and solve challenging problems every day.

You also have the opportunity to help people and our business achieve their goals and improve their productivity. You can learn new skills and grow professionally in a dynamic and fast‑paced environment. You can also enjoy a variety of benefits, competitive pay, job training, and career advancement. The position will be based in Tempe, AZ.

• Receives and processes end‑of‑life technology
• Imaging, configuration, and personalization of computer systems
• Accountable for hardware/asset tracking
• Regular operation of a forklift, as well as a manual or electric pallet jack. Frequently move pallets of IT equipment around the warehouse
• Ensures cleanliness, organization and operational flow in the warehouse
• Follows, supports and aids in improving policies and procedures

• High school graduate, AA/AS/BA/BS degree preferred or 1+ year’s technical/training/hardware certifications preferred
• 1+ years retail business experience preferred
• 1+ years’ experience with retail store systems, technology systems and hardware preferred
• 1+ years’ experience with installation and configuration of desktop and peripheral technology preferred
• Excellent telephone, customer service and problem‑solving skills with the ability to gather important information to resolve issues
• Excellent communication and interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding
• Working knowledge of IT hardware, installation models, Windows, MS Office, and related applications
• iOS and Android knowledge
• Self‑checkout experience is preferred
• Demonstrated ability to follow written/verbal instructions, define problems, collect data, establish facts, and draw valid conclusions
• Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization
• Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision
• Understanding of how hardware/software systems inter‑relate
• Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs
• Must have a good, safe driving record. Must have a vehicle
• Solid mechanical skills
• Flexibility to work a variety of shifts, day, evening and overnight. This role is primarily scheduled M‑F, however at times Sunday evenings may be required
• Strong sense of urgency, business ethics, dependability and follow through

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a company wide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer. This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider qualified applicants for employment with arrest and conviction records.