Salesforce Admin Agent Force

Salesforce Admin with experience on Agent Force

Consultant will join our team only after successful completion of the background check, reference check, E-Verify process, and drug test.

We are an Equal Opportunity Employer that values diversity in the workplace.

Responsibilities include but are not limited to:

• Perform Salesforce Admin responsibilities per requests from stakeholders.
• Experience in Salesforce configurations such as Custom Objects, Custom Fields, Pick lists, Page Layouts, Record Types, Workflow Rules, Reports, Dashboards and security control.
• Experience in data export and import using Data Loader.
• Experience with Agent Force would be preferable.
• Continuously groom and prioritize the backlog based on stakeholder expectations across groups and help negotiate priorities.
• Conduct impact analysis and interdependency analysis during the change management process for the business processes you are supporting.
• Work with stakeholders and technical team to plan releases and upgrades.
• Create and maintain technical specification documents.
• Work with development, QA, and production support teams to communicate, verify, test, and deploy the desired functionality changes.
• Manage multiple competing priorities through effective organization and communication.

Qualifications:

• 5+ years of experience working as a Salesforce Admin.
• Experience in Agent Force.
• Salesforce Admin certification is mandatory.
• Experience working in an Agile (Scrum) environment.
• Team spirit, good communication and organization skills.
• Bachelor’s degree in Computer Science or equivalent field.
• Experience with the hotel/hospitality industry a plus.

Why Join Girikon?

• Competitive salary commensurate with industry standards.
• Enrollment in group health plan (medical, dental, and vision).
• Training and development for our employees.
• Paid personal time off and sick days.
• Standard public holidays for all employees.
• Work/life balance.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Information Technology

Industries: IT Services and IT Consulting

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