Salesforce Admin Agent Force

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Phoenix, AZ

Girikon is looking at hiring “Salesforce Admin with Experience on Agent Force ” with the following job description:

Consultant will join our team only after the successful completion of the Background check, Reference check, E-Verify process & Drug Test.

We are an Equal Opportunity Employer that values diversity in the workplace.

• Perform Salesforce Admin responsibilities per requests from Stakeholders.
• Experienced in Salesforce configurations such as Custom Objects, Custom Fields, Pick lists, Page Layouts, Record Types, Workflow Rules, Reports, Dashboards and Security control.
• Experienced in Data export and import using Data Loader.
• Experience with Agent Force would be preferable.
• Continuously groom and prioritize the backlog based on stakeholder expectations across groups and help in negotiating priorities.
• Conduct impact analysis and interdependency analysis during the change management process for the business process you are supporting.
• Work with stakeholders and technical team to plan releases and upgrades.
• Create and maintain technical specification documents.
• Work with development, QA, and production support teams to communicate, verify, test, and deploy the desired functionality changes.
• Manage multiple competing priorities through effective organization and communication.

• 5+ years of experience working as a Salesforce Admin.
• Experience in Agent Force.
• Salesforce Admin certification is mandatory.
• Experience working in an Agile (Scrum) environment.

• Competitive salary commensurate with Industry Standards.
• Enrollment in group health plan (Medical, Dental, and Vision).
• Training and development of our employees.
• Paid Personal Time Off and Sick days.
• Standard public holidays for all employees.
• Work/Life balance.