Manager, LMS & Training Analytics

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Remote work available in AK, AR, AZ, CO, FL, HI, IA, , IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only.

Our Department of Defense contract requires U.S. citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

The Manager of LMS and Training Analytics is responsible for overseeing the administration of Tri West’s Learning Management System (LMS) and leading the organization’s training analytics function. This role ensures the LMS is configured, maintained, and optimized to support seamless delivery of training programs for employees and external stakeholders. The Manager collaborates with training teams, Human Capital, and IT to align system functionality with organizational learning goals, compliance requirements, and reporting needs.

In addition, this role leads the design and execution of training analytics strategies, leveraging data to measure program effectiveness, identify trends, and provide actionable insights to leadership.

• Bachelor’s Degree in education, instructional design, instructional technology, organizational development, HR, or related discipline; or equivalent experience
• 5–7 years of progressive experience in LMS administration, training analytics, or corporate learning systems
• U.S. citizen
• Successful DOD background investigation
• Strong background in training analytics (dashboards, reports, data interpretation)
• Proficient in MS Office – Excel, Power BI, SharePoint, Power Point
• 2+ years of program management experience, including people supervision

• Master’s Degree in a related discipline
• Professional certifications in LMS platforms, data analytics, or project management (e.g., ATD, SHRM, PMP, Tableau, Power BI)

• Directly supervise and provide guidance to the LMS Administrator and data analyst
• Serve as the primary liaison between Training, IT, HR, Compliance, and external vendors for all LMS-related initiatives
• Ensure accurate training records, data integrity, and regulatory compliance across all training platforms
• Manage and optimize LMS configuration, user access, system security and course deployment
• Monitor LMS performance and usage to ensure compliance with contracted user licenses
• Oversee technical support for learners, instructors, and administrators
• Lead the design and execution of training analytics strategies to measure program effectiveness
• Develop and maintain training analytics dashboards and reports
• Provide leadership with data-driven recommendations to improve training programs and learner outcomes
• Drive innovation in LMS utilization and training analytics to enhance learner engagement and program impact
• Stay current with industry trends, emerging technologies, and best practices in LMS administration and learning analytics
• Perform other duties as assigned

• Coaching / Training / Mentoring – Actively foster actions required for desired business outcomes through ongoing constructive feedback
• Communication / People Skills – Ability to influence or persuade others, adapt to different styles, listen critically, collaborate
• Coping / Flexibility – Resiliency adapting to a variety of situations and individuals while maintaining a sense of purpose
• Empathy / Customer Service – Customer-focused behavior, listening skills, patience, respect, empathy for another's position
• Independent Thinking / Self-Initiative – Critical thinker, focus on outcomes, commitment to task without direction, resourceful
• Leadership – Successfully manage employees of different styles; provide clear direction and effective coaching

• Regular and reliable attendance is required
• Works in a standard office environment, with 10% – 20% travel
• Extensive computer work with prolonged sitting
• Level II IT security clearance required

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