Business Analyst

Job Description

• Imagine designing world-class online educational experiences for hundreds of thousands of K-12 students, teachers, parents, and school staff in Arizona. The Arizona Department of Education is creating award-winning educational web applications and you can contribute to our success by crafting the very best user interfaces using the bleeding‑edge web technologies.
• The business analyst’s primary objective is helping businesses implement technology solutions in a cost‑effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.

• Understand what the business does and how it is accomplished and key process dependencies that may exist
• Analyze business functional requirements to identify information, procedures and decision flows
• Assist in identifying scope of work
• Elicit requirements and document in either a Business Requirements Document format or, as Agile Backlog Items
• Prepare business process maps and high-level work flows
• Create the following documents:
  Use Cases, Functional Specification, Wireframes, and Report Mock‑ups
• Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, User details, and non‑functional requirements
• Identify business processes for redesign;
  Determine how to improve existing business process;
  Identify modifications to automated processes
• Identify complex requirements across systems and business domains
• Understand the integration of processes across domains, scope, charter, plans
• Ability to communicate technical information to a non‑technical audience; communication of business information to a technical audience
• Co‑ordinate testing efforts with Quality Assurance
• Performs other duties as assigned or apparent

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred;
  Master’s degree preferred
• Minimum of 4 years’ practical experience in business analysis required
• Minimum of 3 years’ experience in scrum/agile environments;
  Scrum certification preferred
• Experience gathering requirements from the client/business and documenting.
• Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required
• Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint) required.
• Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally required
• Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data as required.
• Working knowledge of relational databases, database structures is required.
• SharePoint highly preferred.
• Working knowledge of Team Foundation Services 2013 preferred.
• Strong aspiration to learn new technologies.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Proven strong relationship‑building and communication skills with team members and business users.
• Ability to work with a minimal amount of direction while being pro‑active in keeping their management informed of project related issues.
• Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.
• Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
• Ability to manage multiple projects at the same time and shift priorities quickly.
• Experience working on an Agile/Scrum team preferred.
• Proven strong problem‑solving skills, troubleshooting, and root cause analysis.
• Excellent written and verbal communication skills.
• Strong aspiration to learn new technologies.
• Experience in the education industry preferred

• Understand what the business does and how it is accomplished and key process dependencies that may exist
• Analyze business functional requirements to identify information, procedures and decision flows
• Assist in identifying scope of work
• Elicit requirements and document in either a Business Requirements…