ServiceNow Platform Engineer

About US:

We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.

DS Technologies Inc is looking for a Service Now Platform Engineer role for one of our premier clients.

Service Now Platform Engineer

Phoenix, AZ (Onsite)

Application Architect – Service Now Duration:
Long-Term Contract Only W2

We are seeking a highly skilled Service Now Platform Engineer with deep expertise in App Engine development, platform optimization, and CI/CD automation. The ideal candidate will have extensive experience designing scalable applications, managing integrations, and ensuring platform reliability and governance across multiple environments.

• Design, develop, and deliver scoped applications on Service Now App Engine, including data models, ACLs, and Scripted REST APIs.
• Build and maintain CI/CD pipelines, establish branching strategies, and manage instance migrations to support agile development.
• Create reusable integrations using Integration Hub and ensure consistent data flow across enterprise systems.
• Optimize platform performance, including indexes, queries, and caching strategies, ensuring smooth and efficient operations.
• Set up and enforce platform guardrails, conduct Instance and Health Scans, and ensure best practices are followed.
• Collaborate with developers, administrators, and stakeholders to ensure platform scalability, security, and maintainability.
• Provide technical leadership in solution design, troubleshooting, and environment governance.

• 8+ years of hands‑on experience with Service Now platform engineering and architecture.
• Proven expertise in Service Now App Engine with strong data model and ACL design capabilities.
• Proficiency in building and securing Scripted REST APIs and integrating via Integration Hub.
• Hands‑on experience with CI/CD setup (e.g., Jenkins, Git, Git Hub Actions, or Azure Dev Ops).
• In-depth knowledge of instance performance tuning, cache management, and query optimization.
• Experience conducting Health Scans and applying Service Now best practices for governance.
• Strong understanding of ITSM, ITOM, or custom application frameworks within Service Now.

• Service Now Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
• Familiarity with Flow Designer, Integration Hub, and Automated Test Framework (ATF).
• Experience in establishing Dev Ops pipelines for Service Now.