Director Of Information Technology

Overview

Join to apply for the DIRECTOR OF INFORMATION TECHNOLOGY role at Xavier College Preparatory
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General Description:

Under the supervision of the Principal and Supervisor of Technology, maintains assigned institutional and educational operating systems and software; and performs other job-related duties as required or assigned in accordance with all applicable policies of the Diocese of Phoenix.

• Works as Senior IT Network Engineer which will be in charge of designing, analyzing, maintaining and implementing LAN/WAN equipment, and complex Telephony/VOIP issues
• Responsible for Microsoft 365 (SharePoint, One-Drive and other APPs), Active Directory and Entra , governance, retention policies and maintenance
• Performs all continuity efforts such as data backups, instant recovery and disaster recovery planning and implantation
• Point of contact for transitioning all related vendor licensing to Xavier’s Independent Tenant such as Microsoft Licensing, 3cx Licensing, Printer Logic Licensing, ITGlue Licensing, Twingate Licensing, Datto Backups and others
• Manages, supervises, coaches and leads the support and help desk team members
• Troubleshoot basic and advanced software issues, providing support to end-users including students, faculty, and staff
• Research, evaluate, and implement new software solutions to enhance educational processes and administrative efficiency
• Collaborate with the Director of IT and other team members to develop and execute strategies for improving software systems and user experience
• Conduct training sessions for staff and faculty on the use of various software applications, ensuring effective utilization and adoption
• Interact with parents, students, staff, and faculty to address software-related inquiries and provide assistance as needed
• Maintain and update documentation, and multiple databases related to software systems, including user guides, policies, and procedures
• Serve as a point of contact for software vendors, managing relationships and ensuring timely resolution of issues
• Work both independently and as part of a team, contributing to departmental initiatives and projects as required
• Performs other job-related duties as required or assigned

• Experience in a similar role, preferably within an educational setting
• Strong knowledge of curriculum support tools and educational software applications
• Familiarity with data privacy regulations such as FERPA and/or COPPA
• Expert proficiency in Google Workspace, Active Directory, Canvas, Blackbaud, and the Microsoft Office Suite
• Excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently
• Effective communication skills with the ability to interact with individuals at all levels of the organization
• Ability to prioritize and manage multiple high priority tasks in a fast-paced ever-changing educational environment

• Conditions of Employment
• Job Description
• Fingerprint Clearance
• Proof of Vaccinations
• Must have signed Called to Protect, Code of Ethics, Communication Technology, and Photographic Release