Human Resources Manager

Human Resources Manager (North America and Foreign)

Location:

Phoenix, Arizona (On-site/Hybrid)

Reports to:

Chief People Officer (CPO)

Coverage:
United States, Canada and Foreign

As the Human Resources Manager, you will be a hands‑on leader responsible for executing the people strategy across our North American operations. Reporting directly to the Chief People Officer, you will bridge the gap between high‑level strategy and daily execution, ensuring our technology‑driven workforce is engaged, compliant, and high‑performing. You will serve as the primary HR point of contact for employees and managers in the U.S., Canada and Foreign offices, managing the full employee lifecycle in a fast‑paced, entrepreneurial environment.

Act as the subject matter expert for employment legislation across the United States (Federal/State), Canada (Federal/Provincial) and Foreign (National).

Ensure all policies, handbooks, and practices remain compliant with evolving regulations, including AI governance.

Drive the end‑to‑end recruitment and selection process for technical and non‑technical roles, from job design to offer negotiation.

Lead onboarding and integration programs to ensure new hires in Phoenix and remote Canadian locations are effectively embedded into our culture.

Serve as the "go-to" person for all employee‑related issues, resolving conflicts and managing disciplinary procedures with empathy and discretion.

Partner with the CPO to foster a high‑performance culture that prioritizes Diversity, Equity, Inclusion, and Belonging (DEIB).

Administer regional compensation and benefits programs, ensuring they remain competitive within the technology sector.

Oversee performance management rhythms, moving beyond annual reviews to provide real‑time coaching and continuous feedback.

Manage the HRIS to maintain data integrity and generate actionable people analytics for senior leadership.

Coordinate with IT and Finance to streamline payroll processing and ensure secure data management across borders.

Experience:

3‑5+ years of progressive HR experience, preferably in SaaS / Prop Tech industry.

Education:

Bachelor’s degree in Human Resources, Business, or a related field.

Certification: HR certification (e.g., PHR/SPHR for the U.S. or CHRP/CHRL for Canada) is highly preferred.

Skills:

Proven ability to manage multi‑jurisdictional HR matters and a deep understanding of both U.S. and Canadian labor standards.

• Fun and engaging culture
• Unlimited growth and development opportunities
• Work from home options
• Competitive compensation structure
• Exciting product and meaningful work

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VALET is a software‑based smart building platform that converts any multi‑family apartment or condominium into a futuristic smart building. By centralizing building operations into one dashboard and empowering tenants with a Resident App, we’re able to simplify property management, transform how residents live, and create safer, smarter communities.