Employee Relations Consultant

Employee Relations Consultant at Leslie's

Leslie's Pool Supplies is the World's Largest Retailer of Swimming Pool Supplies with over 1,000+ retail stores in 39 states and additional divisions. We value the development and growth of our team and strive to create a positive and fun atmosphere where all Team Members feel valued.

This position is not open to agency submissions.

Position is based at our corporate office in Phoenix, AZ and follows a hybrid work schedule. Remote work is not available for this role. Candidates must reside within commuting distance; relocation assistance is not provided. Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.

The Employee Relations Consultant (ERC) supports development and execution of employee relations strategies aligned with Leslie’s culture, values, and business objectives. Serving as a trusted advisor to leaders and employees, the ERC provides guidance on conflict resolution, labor law compliance, employee engagement, and a wide range of workplace issues. This role requires a strong understanding of employment law and a commitment to fostering a fair, respectful, and positive work environment.

• Serve as a point of contact for employees and management to address workplace issues, complaints, or grievances.
• Provide expert guidance on conflict resolution, performance management, discipline, and workplace disputes.
• Ensure all employee relations practices comply with company policies, labor laws, and industry regulations.
• Assist in developing and updating employee relations policies and procedures.
• Provide recommendations for best practices in handling employee concerns, maintaining fairness and transparency across the organization.
• Collaborate with the training & development team to craft trend‑based training, including skill building for effective communication, conflict resolution, employee engagement, and legal compliance.
• Support managers in developing and implementing performance improvement plans and other corrective actions.
• Lead and manage investigations into employee complaints, misconduct, harassment, or discrimination allegations, ensuring a fair and unbiased process.
• Prepare detailed reports and recommend solutions or actions as appropriate.
• Maintain detailed records and ensure adherence to federal, state, and local employment laws.
• Advise on initiatives to improve employee morale, engagement, and retention.
• Analyze employee surveys, feedback, and exit interviews to identify trends and areas for improvement.
• Stay current with employment laws and regulations to keep practices aligned with local, state, and federal requirements.
• Assist with audits and compliance reviews related to employee relations.
• Provide regular reports to HR leadership on the status of employee relations matters.

• Communication: Clearly convey information and actively listen to both employees and management.
• Problem Solving: Proactive approach to resolving complex employee relations issues.
• Empathy: Demonstrate understanding and compassion for employees while balancing company needs.
• Analytical
  
  Skills:
  
  Analyze data and feedback to drive decision‑making.
• Confidentiality: Handle sensitive information with discretion and comply with privacy policies.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of progressive experience in employee relations, HR consulting, or a similar role, preferably in a multi‑state organization.
• Strong understanding of labor laws, employee rights, and compliance requirements.
• Excellent interpersonal and communication skills, with the ability to interact effectively with all levels of employees and management.
• Proven experience in conflict resolution, coaching, and mediation.
• Strong problem‑solving skills and the ability to handle sensitive situations with discretion.
• Ability to maintain a high level of confidentiality and professionalism.
• Experience with labor unions or collective bargaining is a plus.

• Comprehensive medical, pharmacy, dental, and vision plan options.
• Health savings…