Guest Service Agent
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-02-09
Listing for:
Peachtree Group
Full Time
position Listed on 2026-02-09
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service
Job Description & How to Apply Below
Overview
Must have open availability. The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
ResponsibilitiesProcess guest check-ins and check-outs; secure payment; verify and adjust billing; and assist guests with reservations and requests in a manner that reflects brand standards and quality service.
Benefits- Medical, dental, vision, disability, and life insurance
- 401(k) retirement match
- Paid Holidays and Paid Time Off
- Access to Employee Assistance Program
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