Hilton Phoenix Tapatio Cliffs Resort - House Attendant Lead-Banquets

Address 11111 N 7th St, Phoenix, AZ, 85020

The House Attendant Lead serves specifically with the Banquets department, as a primary point of contact for questions and/or complex problems, in partnership with Housekeeping and/or Banquet leadership. This role may also performs the responsibilities of a House Attendant-Banquets including, but not limited to, set up, tear down, and maintenance of all meeting space.

• High School diploma or equivalent and at least 1 year of experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Coach team members on cleanliness expectations and policies.
• Ensure team members are ready and prepared for daily assignments.
• Ensure the correct and timely set up of all Banquet Event Order functions.
• Monitors team execution of policies and procedures; coaching and/or providing additional training where necessary.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space and storage areas to include the carpets, walls, walks, windows, and heating/air conditioning units, etc.
• Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
• Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.
• Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
• Notify management of any hazards.
• Completes and assigns other special projects as assigned by leadership.

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday. Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village features 3 acres of swimming pools with waterfalls and a 150 feet water slide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe.