Spa Locker Room Attendant Arizona Biltmore

Join to apply for the Spa Locker Room Attendant (Full-Time) - Arizona Biltmore role at Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39‑acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet of banquet space and 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in‑room dining), a luxury spa, and 7 pools including a 65' water slide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton.

The spa has 12 treatment rooms (indoor and outdoor), indoor and outdoor relaxation spaces, a cafe, contrast bathing (a hot tub and cold plunge pool), and one of the only freestanding outdoor Halotherapy rooms.

• Provide courteous and efficient guest service from point of arrival through check out.
• Greet guests, orientate them through the spa facility, and provide personalized service.
• Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms. Keep all areas of the locker room restrooms and lounge neat, clean and stocked with all amenities.
• Ensure proper cleanliness of locker room, lounge, steam room, prep room and restrooms.
• Ensure stocking of water and other beverages and set up and break down of beverage and fruit station.
• Stock lockers with robes and slippers.
• Responsible for all laundry such as towels, linens, robes, distribute locker keys, sandals, robes, etc. in accordance to Spa Policies.

This is a full‑time position; you must have availability to work days, nights, weekends, and holidays. Shifts are typically 8‑hour between the hours of 8 am‑7 pm.
This position earns an hourly wage plus a percentage of service charges paid out for services!

• Prior spa or hospitality experience in an upscale environment.
• At least one (1) year customer service experience in spa or guest‑facing role.
• Luxury hotel / resort experience.
• CPR Certified (preferred).
• Food Handler Card (preferred).
• Excellent communication skills.
• Ability to think and respond quickly to issues or guest needs.
• Ability to handle multiple tasks.
• Highly motivated.
• Detail oriented.
• Good interpersonal, organizational and professional skills.
• Flexible and adaptable.

Pyramid Global Hospitality is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.