Guest Service Attendant; Guest Requests & Bell Services

Guest Service Attendant (Guest Requests & Bell Services)

5 days ago Be among the first 25 applicants

Organization:
Royal Palms Resort and Spa

Summary

Starting Rate: $15.50/hour plus tips

Full-Time role (up to 40 hours/week)

The Role (includes, but not limited to):

• Respond promptly to guest requests and service needs
• Assist with luggage upon guest arrival, departure, and room moves
• Deliver amenities, packages, and items to guest rooms
• Provide friendly, professional service and basic resort information
• Work collaboratively with Front Desk, Housekeeping, and other departments
• Maintain cleanliness and organization of service and storage areas

Guest Request Attendants must have Full-Time/Open availability and be able to work a flexible schedule, including weekends and holidays, when needed.

The Hotel

A member of Historic Hotels of America, Royal Palms Resort and Spa is a AAA Four Diamond resort located at the foot of majestic Camelback Mountain. Combining the graciousness and sophistication of a Mediterranean villa with the intimacy and privacy of a secluded retreat, Royal Palms offers 119 custom‑appointed guestrooms, regal Spanish Colonial architecture, more than 20,000 square feet of estate‑like meeting space, Tuscan‑style gardens, exquisite tapestries, various antique décor, and stone fireplaces throughout.

Designed around the original 1930s historic private mansion, Royal Palms is home to the award‑winning T. Cook’s restaurant, the Mix Up Bar, Forbes Four Star Alvadora Spa, a Mother‑of‑Pearl‑tiled swimming pool with private cabanas.

Qualifications

• A genuine desire to serve and create memorable guest experiences
• Ability to remain calm, courteous, and efficient in a fast‑paced environment
• Strong verbal communication and interpersonal skills
• Attention to detail and a professional appearance consistent with luxury hospitality standards
• Physically able to push, pull, lift, and carry moderate amounts of weight
• Comfortable working in indoor and outdoor environments
• Previous hotel or resort experience preferred
• Full‑time open availability, including weekends

The Benefits & Perks

• Enjoy free employee meals in our employee dining hall
• Discounted & Complimentary Hotel Room Nights
• Medical Dental and Vision Insurance (Full‑time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.