Catering Sales Manager

Join to apply for the CATERING SALES MANAGER role at Crescent Hotels & Resorts
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Compensation: $62,000 to $66,000 per year
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Crescent Hotels & Resorts is seeking an experienced and energetic Catering Sales Manager for the dual-branded AC & Element Hotel Norterra. This Marriott multi-branded hotel combines a 4-story, 182-room AC Hotel with a 95-room Element Hotel in the same building, located on the northern edge of Phoenix within the Noterra’s 500-acre mixed-use campus.

We are committed to providing a work environment where you can bring your true self to work, be celebrated, and grow in your career journey. We offer health & wellness programs, learning and development opportunities, and travel discounts that support your personal and professional goals.

• Book group events within the group booking parameters, ensuring sales progress seamlessly and accurately by following established processes. Markets include:
  Weddings and Social Events.
• Upsell products and services, closing the best opportunities for the property based on market conditions and property needs.
• Meet and greet clients, conduct property tours, promote facilities and services, and answer client inquiries.
• Close sales by collecting client deposit and signed contract.
• Confirm final billing accuracy prior to processing the final bill.
• Call individual corporate clients by telephone to solicit annual, weekday, and weekend business.
• Develop client menus, write contracts and letters, and organize all arrangements related to social events and weddings.
• Document clearly and accurately all contract details in the property system.
• Assist guests with needs for equipment rentals, AV/technology, decorating, room setups, etc.
• Identify operational challenges associated with a group and determine how to work with property staff and customers to resolve them or develop alternatives.
• Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery.

• A minimum of 3 years of hotel catering sales experience with a proven track record of success.
• In-market experience is required.
• Experience with Marriott systems is highly preferred.
• Experience in wedding planning or other relevant market selling is preferred.
• Excellent leadership and communication skills.
• Must be willing and able to work a varied schedule that may include nights, weekends and holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.