More jobs:
Guest Services Attendant
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-27
Listing for:
Chateau Luxe Event Venue
Full Time
position Listed on 2026-01-27
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Staff/ Venue Crew
Job Description & How to Apply Below
Chateau Luxe Event Venue is Arizona’s premier luxury event venue, known for hosting elegant weddings, galas, and corporate celebrations. We pride ourselves on providing a flawless guest experience in a stunning environment defined by sophistication, hospitality, and attention to detail.
Pay Range$18.00/hr - $20.00/hr
Position SummaryWe are seeking a Venue Floor Concierge (Guest Services Attendant) to serve as the primary point of contact for clients during live events. This highly visible, guest‑facing role is responsible for maintaining a calm, professional presence on the event floor, ensuring clients and guests have seamless support throughout their event.
What You’ll Do- Remain present and attentive in the event area throughout the duration of assigned events
- Serve as the go‑to contact for the client, relaying requests to the appropriate Chateau Luxe team members (banquet, setup, housekeeping, bar, etc.)
- Monitor guest flow, ensuring public spaces and event areas remain tidy and presentable
- Coordinate with the banquet captain and event manager to ensure client needs are met promptly
- Assist with small guest needs (e.g., locating restrooms, temperature adjustments, special requests) with professionalism and discretion
- Proactively identify potential service or comfort issues and address them before they elevate
- Support overall event success by maintaining a polished appearance and luxury‑standard service demeanor
- Exceptional customer service and communication skills
- Professional and polished presentation
- Ability to remain calm and composed in high‑energy, fast‑paced environments
- Strong problem‑solving skills and attention to detail
- Previous hospitality, event, or luxury service experience preferred
- Availability for nights, weekends, and holidays as needed
- Be part of a premier event team known for excellence and elegance
- Work in a breathtaking luxury environment
- Flexible, event‑based scheduling
- Opportunities for growth and cross‑training within the venue
- Entry level
- Part‑time
- Management and Manufacturing
- Events Services
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