Healthcare Operations Manager

Innate Healthcare Institute | Scottsdale, AZ

Salary: $75,000–$100,000 DOE + performance incentives

About Innate Healthcare Institute

Innate Healthcare Institute is a rapidly growing regenerative and integrative medicine clinic specializing in advanced cellular therapies, complex chronic disease, autism care, orthopedics, and longevity medicine. We operate at the intersection of cutting-edge science, compassionate care, and operational excellence.

We are seeking a high-integrity, systems-minded Operations Manager to serve as the integrator of the clinic—someone who can translate vision into execution and bring order, clarity, and scalability to a fast-moving healthcare environment.

This role is ideal for a proactive leader who thrives in complexity, understands healthcare operations, and wants real ownership over outcomes.

The Operations Manager is responsible for overseeing and integrating all non-clinical operations across the clinic, including administration, staffing workflows, systems, vendors, compliance support, and cross-department coordination. This role works directly with the Founder/CEO and is critical in freeing leadership from daily execution so the organization can scale.

• Own and improve clinic-wide workflows across admin, clinical support, lab, and patient coordination
• Create, document, and enforce SOPs
• Identify inefficiencies and implement practical solutions
• Manage vendors, inventory, and operational budgets

• Supervise administrative and operational staff
• Clarify roles, responsibilities, and expectations
• Establish KPIs and accountability metrics
• Lead weekly operations check-ins and reporting

• Drive implementation of new services, systems, or process improvements
• Coordinate timelines across departments
• Ensure operational readiness for growth initiatives

• Track operational costs and efficiency metrics
• Assist leadership with forecasting, margin awareness, and resource allocation
• Ensure operational decisions align with clinic sustainability

• Ensure systems support HIPAA, OSHA, and healthcare compliance (not legal counsel)
• Maintain operational documentation and audit readiness

• 3–7+ years in healthcare operations, practice management, or similar role
• Strong systems thinker with proven execution ability
• Comfortable managing people, processes, and priorities simultaneously
• Experience with EHRs, scheduling systems, and healthcare workflows
• Excellent communication, organization, and leadership skills
• High integrity, low ego, solutions-oriented mindset

Bonus (not required):

• Experience in integrative, regenerative, concierge, or cash-pay clinics
• EOS / Traction or similar operational framework familiarity