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Quality Improvement Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Banner Health
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Job Description & How to Apply Below

Overview

Becker’s Healthcare recently honored Banner as one of 150 top places to work in health care for 2025. Banner Health offers team members many career and lifestyle choices across our network of facilities. If you’re ready to change lives, we want to hear from you.

In this role you will support quality improvement teams and initiatives. We are looking for a professional who communicates effectively and is enthusiastic about improving care processes in the healthcare setting. RN and quality experience preferred.

This position is onsite at BUMC Phoenix working Monday-Friday, 8:00am-4:30pm.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you''ll find many options for contributing to our award-winning patient care.

Position

Summary

This position supports high reliability in clinical performance through ongoing assessment of performance, prioritizes clinical improvement activities, facilitates performance improvement, and promotes successful implementation to achieve entity/system targets. This role requires strong communication, collaboration, teamwork, and change management skills in order to achieve desired results across the continuum of care. This role serves as a quality SME to Leaders throughout the facility.

Core

Functions
  • Quality Leadership and Integration - Facilitates the integration of quality into the fabric of the organization to achieve objectives, such as Annual Initiatives, CMS and The Joint Commission standards of care. Supports the quality infrastructure, protects confidential information, facilitates engagement and interprofessional teamwork, identifies and promotes continuous learning opportunities to advance the organization/facility/entity and communicates effectively. Facilitates performance improvement projects with physicians, clinical leaders, and staff to identify improvement opportunities utilizing qualitative and quantitative data analysis and knowledge of health care operations and systems thinking.
  • Performance and Process Improvement – Serves as a subject matter expert in performance and process improvement, project management and change management methods to support operational and clinical quality initiatives. Facilitates activities related to patient safety, harm reduction, clinical performance, peer review and regulatory/accrediting compliance. Utilizes performance and process improvement tools and principles, applies project management methods, and uses change management principles and tools.
  • Population Health and Care Transitions - Evaluate and improve healthcare processes and care transitions to advance efficient, effective, and safe care of defined populations. Foster integrated team-based clinical delivery model to population-based care. Facilitate standardized processes that are evidence-based Population Health management strategies. Encourage a holistic approach to improvement and collaborate to improve care processes and transitions back to the community.

    Monitor and report facility Clinical Practice performance handed off to Quality Improvement.
  • Health Data Analytics - Supports the organization''s analytic environment to guide data-driven decision making while facilitating meetings with departments and teams to guide quality improvement initiatives. Adheres to confidentiality and integrity of data, designs data collection plans for Key Performance Indicators, collaborates with process owners, and integrates data from internal and external benchmarking sources. Uses statistical and visualization methods to analyze data for administrative and clinical decision making.

    Provides ongoing assessment of performance, analyzes clinical outcome data, and identifies performance improvement opportunities or trends. Conducts and reports to stakeholders in-depth assessment of qualitative and quantitative data.
  • Patient Safety - Participates in and…
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