Revenue Cycle Specialist

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Th Revenue Cycle Specialist ensures accuracy and completeness of claims billed to multiple payors for hospice, in-home primary care, palliative care and/or dementia care. Analyzes reasons for payments less than expected and effectively works to resolve with appropriate payment. Manages assigned accounts receivable aging at targeted levels to facilitate cash flow.

• Collects and coalesces information to prepare bill for claim submission.
• Bills assigned payers and programs.
• Assures timely collection of unpaid accounts receivable from assigned payers.
• Maintains accurate accounts receivable data in EMR.
• Communicates with internal and external customers in a professional and timely manner.
• Assures accurate data entry of Medicare, Medicare Advantage, commercial insurance, and self-pay payments and adjustments to patient accounts, if applicable.
• Maintains professional knowledge and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

• Minimum of 3 years of healthcare revenue cycle experience.
• Knowledge of Medicare, Medicare Advantage, commercial and AHCCCS insurance and billing regulations and guidelines.
• Strong interpersonal, verbal and written communication skills.
• Ability to influence/persuade and gain commitment from others.
• Professional image, enthusiastic attitude and self-motivated work ethic.
• Strong math and data entry skills, including 10-key by touch.

• Athena and/or Home Care Home Base experience.
• Physician practice and/or Hospice billing experience.