Lead Navigator

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication‑assisted treatment, and crisis services to individuals experiencing substance use disorder, homelessness, and mental illness.

A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness.

The Lead Navigator serves as the bridge for the patient, coordinating and monitoring RBHA and Non‑RBHA community‑based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap‑around supportive services to the individual. The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements.

The Lead Navigator has mastered coordinated entry, housing referral, leasing up, wrap‑around services, and discharge. The Lead Navigator works as part of a multi‑disciplinary team including specialty positions through the CBI continuum, such as Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads, and serves as a nexus, coordinating care with community providers and stakeholders.

• High‑school diploma or GED required. Associate degree (or higher) in a field related to behavioral health is preferred but not required.
• Recovery from AOD use and/or GMH for an appropriate period (≥ 1 year).
• 1–3 years of full‑time health‑care related work experience providing exposure to both behavioral and medical crisis situations preferred but not required.
• Or equivalent combination of education and experience.
• Current AZ Driver’s License.
• Clear 39‑month Motor Vehicle Record.
• Behavioral Health Technician (BHT) in accordance with A.A.C. R and CBI Clinical Policies and Procedures.
• Arizona Fingerprint Clearance card, site specific.

• Generous PTO accrual (5 weeks).
• Medical, Dental, Vision, Disability, Life, Supplemental plans.
• Hospital indemnity / Critical Illness.
• Pet Insurance.
• Dependent Care Savings, Health‑Care Savings.
• 401(k) with employer match – 100% vested upon enrollment.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs.
• Competitive pay rates.

CBI is growing and expanding our services. We value all our employees and their careers in the clinical field and provide ongoing training and support. Our team is supported by strong and competent leadership and we are committed to a safe and upbeat working environment. We provide a 5‑week PTO plan and a wide range of unique benefits to support work‑life balance.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care, Mental Health Care, and Non‑profit Organizations

Location:

Phoenix, AZ